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Please read these terms and conditions carefully before using the services described below. By using these services, you acknowledge that you have agreed to become a party to and legally bound by these terms and conditions. If you do not wish to be bound by these terms and conditions, you may not access or otherwise use these services.
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Be There Virtual Tours: General Information
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A Be There Virtual Tours Slide Show Tour consists of up to 20 still images. A Be There Virtual Tours Standard tour consists of four virtual tour images and 12 still images. If neither agent nor homeowner is present at the time the tour is photographed, and the agent has made no prior requests regarding shot selection, the shots taken will be at the discretion of the photographer. Be There Virtual Tours claims no responsibility for the photographer’s selection of shots except in cases of extreme negligence.
Once a tour is processed, it will be posted to a unique Internet address on the Be There Virtual Tours website. The URL to the tour will be sent to the email address provided to Be There Virtual Tours. This URL can be freely used to create a link from your own personal website.
Be There Virtual Tours will process each virtual into a panoramic virtual tour image unless Be There Virtual Tours deems it to the agent’s or homeowner’s best interest to not exhibit a particular image. This may be the result of poor lighting, bad weather, decrepit or unclean room or scene, etc.
A virtual tour will be posted to the Be There Virtual Tours website only upon receiving required information as specified at time of scheduling. This information includes but is not limited to: MLS number, asking price, address, square footage, the number of bedrooms and bathrooms. Be There Virtual Tours is not responsible for any delays that are the result of missing or incorrect information.
The virtual tour will become inactive after a date specified at purchase. The tour can be reactivated at any time. Be There Virtual Tours reserves the right to charge an annual fee (upon client notification) for any tour that is hosted by Be There Virtual Tours for over a year.
All prices advertised on Be There Virtual Tours.com are for residential real estate agents only. Commercial pricing and ‘For Sale By Owner’ pricing can be found by calling Be There Virtual Tours toll-free at 1-877-466-3281 during normal business hours.
All images and media are the sole property of Be There Virtual Tours. Be There Virtual Tours reserves all rights to these images, media and content. All images and media are made available to client until the property is sold, listing expires. (Unless otherwise specified in writing.)
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Be There Virtual Tours: Tour Information
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The following events will result in a cancellation fee:
The agent or homeowner must be present at the scheduled time of the tour, unless otherwise arranged with Be There Virtual Tours.
The home must be clean and presentable at the scheduled time of the tour.
The client must provide the valid address of the home at tour purchase.
Any cancellations due to weather except for extreme circumstances such as a flood, fire, earthquake, etc. may result in a cancellation fee.
A client may reschedule a tour but must do so more than twenty-four hours prior to the originally scheduled time or they will be assessed a cancellation fee.
A client may substitute one home for another home in the same area, but must do so more than four business hours prior to the originally scheduled time or they will be assessed a cancellation fee.
The Be There Virtual Tours photographer will shoot the home as-is. That is, he/she will not move objects, straighten or dust objects, open or shut windows or doors, etc. The photographer will, however, turn lighting on or off and open or shut blinds if it results in better images.
Once the photographer has photographed a home, the tour may not be cancelled. The client will be charged the full price of the tour.
If an agent is not happy with the photographs taken of a home, he or she may request a reshoot within 30 days of ordering the tour. The photographer will come and take pictures of the same home for a nominal "reshoot fee". After 30 days, the full tour price will be charged.
Be There Virtual Tours reserves all rights to update these Terms and Conditions at any time.
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General Linking Information:
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1. Listing information must be on requested site before we can post virtual tours there. It is agent’s responsibility to get listing on sites.
2. We must have required listing information before we can post tour to requested websites (i.e. correct MLS number and address of home).
3. If there is not a field for the virtual tour URL, we will put the virtual tour website in the description of the home.
4. We only post virtual tour links, we are not responsible for getting still images onto MLS or other websites.
Be There Virtual Tours has the ability to post directly to Realtor.com. In order to post an agent’s virtual tour, the listing needs to be on this site and Be There Virtual Tours must have the necessary information to post the home (MLS number, correct address, etc.) Once Be There Virtual Tours posts the tour to Realtor.com, Be There Virtual Tours is not responsible for the reliability of their servers. There are associated posting fees with Realtor.com. There is a $25.00 posting fee to post to Realtor.com.
Homes located in certain specified zip codes and that are therefore part of a certain Multiple Listing Service will have links automatically posted to the that MLS once the Be There Virtual Tours representative receives a valid MLS number for the home. We will post tours to MLSes according to MLS rules and regulations concerning tour format. Be There Virtual Tours is not responsible for problems concerning the MLS.
If we are not automated with the MLS an agent lists with, it becomes the agent’s responsibility to post the tour on the agent’s MLS. This is usually a simple process. We strive to provide detailed instructions for linking tours to MLSes during the tour order process. If you need help linking your tour, please contact your MLS tech support. Be There Virtual Tours cannot assume responsibility for problems arising with the MLS.
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Be There Virtual Tours: Domain Names:
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Domain names purchased through Be There Virtual Tours will remain active for one year or until the virtual tour associated with the domain name becomes inactive, whichever comes first. Due to the unique nature of this product, all domain name sales are final and are nonrefundable.
Agents that have purchased a domain name through Be There Virtual Tours may transfer that domain name to another one of their virtual tours for a fee of $10.00. Domain names can not be transferred to another real estate agent.
All domain names will be registered to Be There Virtual Tours.com; domains can not be transferred to another real estate agent.
Be There Virtual Tours reserves all rights to update these Terms and Conditions at any time.
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